Urgent Customer Care Officer (5 Days/vb/east)

Singapore, Singapore

Job Description


  • 5 days work week / Permanent Role
  • Friendly working environment
  • East Region
Counter (Primary Responsibility)
  • Attend to walk-in customers, be it
  • General Enquiries
  • Repairs (First-Level Check)
  • Products(s) Viewing& Introduction
  • Showroom Sales
  • Shell Escape Redemption
  • Receiving inbound and making outbound calls.
  • Showroom maintenance (house-cleaning etc.)
  • Administrative works (paper works etc.) related to counter and showroom
  • Follow-up on customers\' & dealers\' repair sets
  • Assist Call Centre when called upon.
  • Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
Call Centre (Secondary Responsibility)
  • Receiving inbound and making outbound calls.
  • Administrative works (paper works etc.)
  • Assist to handle enquires from our Business WhatsApp
  • Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
Requirements:-
  • A \'ready to serve\' mentality and a \'willingness to serve\' heart
  • 5 days\' work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
  • Preferably two years of working experience in similar field
  • Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
  • Self-motivated, team player and able to work independently with minimum supervision.
HOW TO APPLY:
Interested applicants kindly please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.Last drawn salary:-
Expected salary:-
Notice period:-
Reason for leaving:-We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Customer Care Consultant?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

Trust Recruit

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Job Detail

  • Job Id
    JD1478680
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2000 - 2800 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned