Provide IT assistance and support to end users, manager and director. (desktops, laptops, printers, video conference support system and applications)
Install, configure, administer and maintain IT equipment
Support and troubleshooting which includes diagnosis of hardware and software failures or problems
Create/ Troubleshoot print queue.
Installation of software/ application.
Relocation of computer devices and peripherals.
Setting up of the end users profiles for applications.
Synchronizing application settings to environment requirement.
Assisting/ advising end user in data backup if required.
Handling, resolving and keeping track of service requests through ticketing system
Requirement:
Familiar with Win10, Office 365, hardwares and softwares support
Able to follow site support hour and reach the support site on time else able to notify in advance
HOW TO APPLY:
Current salary (breakdown)
Expected salary
Notice period
Reason of leaving
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