Job Description

Highlights

• AWS + VB + 5 days
• Transport pick-up at Clementi MRT
• Front Office
• Aerospace
• MNC
• BaaN/ ERP/ SAP

Responsibilities

• You\'ll handle customers\' orders for piece parts and repair units.
• You\'ll manage Turn Around Time (TAT) for repair units.
• You\'ll monitor and follow-up sales & purchase order activities.
• You\'ll handle customer complaints and provide necessary solutions to satisfy customer requirements.
• You\'ll manage retrofit and warranty administration.
• You\'ll generate reports and perform administrative duties.
• You\'ll act as the liaison for other departments (Workshop, Logistics, QA) on customer\'s orders.
• You\'ll fulfill \xe2\x80\x9cOn Call\xe2\x80\x9d Duty (i.e.: AOG) if volunteer to be on standby.
• You\'ll reduce the aging of un-invoice activities.
• Any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• Knowledge of Aerospace products and services.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.
• Ability to work independently, responsibly and professionally in the works.
• Willingness and ability to work in a global, multi-cultural environment with teamwork skills.
• Willingness to work a flexible schedule and may require working beyond the stipulated hours if situation dictates.
• Will be required to attend/support meetings, seminars, exhibitions, visit to customers and company functions.

HOW TO APPLY:Interested applicants, please email to \xe2\x80\x9c \xe2\x80\x9d.We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Customer Service Executive?Which of the following languages are you fluent in?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

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