Job Description

Vacancy No

VN15281

Employment Type

Permanent

Location Country

Singapore

Work Location

Singapore

Who are V?

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

Responsible for safe and flawless service through timely, effective, and cost-optimised crew change plans and arrangements aligned to vessel crewing budgets, V. standards. Ensuring all activities, documents, and transactions relevant are captured digitally and helping to drive and enhance the usage and development of Shipsure.

Key Responsibilities and Tasks

Responsible and accountable safe for flawless service delivery through timely and successful crew change arrangements. Plans crew changes in advance to meet operational and budgetary requirements. Ensures the right standards, techniques, and procedures in performing crew change plans. Comply with the agreed ways of working aligned with the V. way Perform adhoc, emergency crew change arrangements on urgent and emergency cases. Create/manage crew change line-up in ShipSure in line with standards of V., its clients and of international regulations. Execute final checks to ascertain that joining seafarers are in possession of the right qualifications and competence by ensuring they are on ready status prior to planning seafarers for crew changes or travelling to join the vessel. Coordinates crew joining and disembarking arrangements between internal and external stakeholders such as but not limited to port agents, vessel masters, fleet cells and CMPs to plan and finalise crew change dates, port, line-up, and cost. Provides CMPs w/ complete and up-to date information required to facilitate discussions w/ clients, charterers, and fleet cells. Manages multiple stakeholders and cooperates closely with the team members from other teams within the function. Provide effective cost controlling of crew change cost aligned to vessel crewing budgets. Ensures all required documents are digitally captured in ShipSure on time. Diligently uses ShipSure as "system of record" for all mobilization activities. Provides feedback on further development opportunities for ShipSure and other relevant crew change processes. Drive and deliver on set objectives and KPI's of the team Acts as a backup for other team members according to agreed schedule. Other tasks that may be assigned by the line manager as needed by operations.

What can I expect in return?

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

Must possess a Bachelor's/College Degree from any field with relevant experience Knowledge of terminal operation, vessel characteristics, and crewing logistics A self-starter and has a strong learning acuity Excellent attention to details Strong analytical skills Customer centric approach Shows strong sense of urgency to meet customer requirements A highly effective communicator and team player Ability to influence various stakeholders Ability to thrive in a fast-paced environment and work effectively against tight deadlines Proven ability on decision making Multitasking and strong organizational skills

Desirable

2 years Maritime or Shipping industry experience knowledge as supplier, manager or owner, preferred. Previous experience with Customer Service and Service Deliveries. Knowledge of Marine Operations Support and Maritime Services Experience in port operation planning, cargo controlling or dispatching or shipping line and logistics company

Applications Close Date

31 Jan 2026