Job Description

Business Function

The T&M Digital Business & Strategy team paves a new digital road across T&M for new customer and employee journeys. We develop digital strategies and bring drastic pioneering change to the way we do business at T&M. As a Digital Lead, you will be working closely together with our business partners and stakeholders to drive robust and optimal digital solutions. You will also be groomed to be a product owner who will oversee the product\'s overall design and business architecture, manage the backlog priorities and be responsible for the overall success of the product.

Responsibilities:

• Participate and drive T&M\'s digital strategy & initiatives; incorporating the 3 major pillars - Go digital, Re-imagine customer journey and embrace start-up culture
• Be the digital champion for T&M and continuously keeping abreast on new technologies and developments (blockchain, A.I. Machine learning, contextual marketing, robotics workflow automation, etc)
• Be actively involved throughout the lifecycle of the digital initiatives implementation and oversees the overall design and business architecture of the digital solution
• Drive a constant high standard of delivery and solutioning in all digital initiatives
• Practise Agile development methodologies and play the Agile Product Owner role in digital initiatives when necessary
• Understand, analyse and improve data flows, processes and critical elements to achieve business objectives
• Leverage understanding of business and tech and collaborate with developers to drive business requirements in the context of sprint rituals
• Oversee product launches and regular software releases.
• Analyse product data and create dashboards for business reporting and optimization
• Review and participate in business continuity planning and recovery procedures
• Participate in cross BU/SU initiatives and drive collaboration for digital solutions aimed towards improving the customer journey
• Manage implementation of digital solutions with clients
• Conduct research to identify leads and drive focus areas for business development
• Work with trading or sales teams on exploring or creating new business models to drive new revenue streams
• Execute internal and external client training/adoption programmes and regional rollout of e-products

• University graduate with minimum 8 years working experience and understanding of treasury products
• Experienced in digital implementation journey
• High proficiency with Microsoft Word, Powerpoint and Excel
• Familiarity with workflow tools such as JIRA and Confluence is an advantage
• Able to confidently communicate and collaborate with senior stakeholders
• Strong strategic thinker with an innovative mindset for continued improvement and transformation to support business growth
• To be hands-on and able to drive, solution and deliver digital initiatives

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