Job Description

If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!

If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!

Our client is a leading visual arts institution which oversees the world\'s largest public collection of Singapore and Southeast Asian modern art.

JOB RESPONSIBILITIES

Develop, administer & maintain work roster

• Maintain Standard Operation Procedures (SOP) accuracy
• Workflow enhancement & improvement plans
• Ensuring that staff are providing excellent customer service
• Manpower deployment forecast & planning
• Set goals for performance & deadlines
• Manage a team of Executive, Supervisors & Ambassadors
• Provide assistance and information to visitors
• Perform sales transactions for gallery admission events & programs
• Perform daily opening & closing of counter, including generating reconciling daily sales reports
• Maintain knowledge of promotions & policies regarding payment, exchanges & security practices
• Pre-print tickets for group visits & ensure sufficient ticketing management for schools
• Manage feedback & perform service recovery in accordance to stipulated guidelines

JOB REQUIREMENT

• Working Locations - Nearest MRT will be City Hall MRT
• Roster is provided, 5 days between Mondays to Sundays; 9am to 7.30pm
• Working experience in tourism / art institutions / customer service is preferred
• Service-oriented and customer centricity
• Good communication and interpersonal skills
• Self-motivated and good teamwork

** Interested individuals, please click APPLY button or send your resume to kaelyn.koh@adecco.com.

We regret to inform that only shortlisted candidates will be notified.

Kaelyn Koh Cu Yan
Direct Line: +65 6697 7875
EA License No: 91C2918
Personnel Registration Number: R22107353

Adecco