Job Description

Position Purpose

The

Voice Recording Project Manager

will act as the

Program Manager and Single Point of Contact (SPOC)

for the Record Keeping project portfolio across APAC. This role is responsible for overseeing technical delivery, coordinating stakeholders, and ensuring compliance for all voice recording initiatives within the region.

Key Responsibilities

Project & Program Management

Plan, execute, and manage Record Keeping projects, including scope definition, budgeting, scheduling, and reporting. Track project progress, milestones, and deliverables; proactively identify and resolve issues or delays. Report on project status, risks, and outcomes to management and key stakeholders.

Stakeholder & Vendor Coordination

Partner with internal teams (IT, Business Analysts, Application Support, etc.) and external vendors to deliver high-quality solutions. Ensure clear and effective communication across cross-functional teams and management levels. Manage third-party relationships for hardware, software, and infrastructure procurement.

Technical Delivery

Oversee the deployment and integration of Record Keeping solution components (servers, networking, storage, etc.). Drive implementation of voice systems and recording technologies including Cisco Voice, Unigy, SBC, Verint/NICE, and Microsoft Teams Voice. Ensure all systems meet compliance and regulatory standards (e.g., MiFID, Dodd-Frank).

Risk & Compliance

Identify and mitigate technical and operational risks. Maintain adherence to compliance and audit requirements throughout the project lifecycle.

Required Skills & Experience

5+ years

of experience managing and delivering large-scale, complex

voice infrastructure or recording projects

. Strong technical understanding of:

Voice Recording Systems

(Verint, NICE)

Voice Platforms:

IPC Unigy v5.5, Cisco CUCM v15, Microsoft Teams Voice Proven ability to manage projects using both

Agile

and

Waterfall

methodologies. Solid project management background;

PMP

or

PRINCE2 certification

preferred. Experience with compliance-driven environments and familiarity with regulatory frameworks (MiFID, Dodd-Frank, etc.).

What we offer

Keyrus

offers a working environment and projects that attract the best people working in business intelligence, data analytics, and digital transformation. Working on diverse and challenging projects, you will have the opportunity to develop multi-disciplinary IT/business skills to help you build a strong career path.


You will be part of a young and ever learning enterprise with an established international network of thought leading professionals driven by bridging the gap between innovation and business. You get the opportunity to meet specialised and professional consultants in a multicultural ecosystem.

Who we are

Keyrus, creator of value in the era of Data and Digital.


Keyrus is dedicated to helping enterprises take advantage of the Data and Digital paradigm to enhance their performance, facilitating and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability.


Keyrus in APAC employs more than 220 highly skilled consultants and is part of the international Keyrus Group, an international player in consulting and technologies and a specialist in Data and Digital. Created in 1996, listed on Euronext's Eurolist, with consolidated revenues of US$400m in 2023 and with more than 3,500 employees in 27 countries, the Keyrus Group offers the performance, solidity and know-how of a large professional services organisation, whilst preserving the agility of a young company.