Job Description

Summary:

Serve as program manager and SPOC for Record Keeping project portfolio, monitor and report on individual projects within the Record Keeping program that impacts the APAC region.

Responsibilities:

Develop and manage project plans, timelines and budgets for Record Keeping Perimeter Coordinate with stakeholders to define project scope, objectives and deliverables0 Lead cross functional teams including but not limited to IT, business analyst and application support Identify potential risks and develop mitigation plans to address them Monitor project progress and adjust plans as necessary to stay on track Liaise with external vendors and contractors to procure necessary services and equipment Oversee the setup of Record Keeping solution components including servers, networking, storage etc. Provide regular updates to management and stakeholders on project progress Prepare the project schedule, define the milestones Track and report progress, identify and mitigate risks, removing blockers Able to demonstrate the ability to undertake the above responsibilities

Qualifications:

5+ Years' experience delivering technical complex voice-related projects Understanding of Voice Recording Systems solutions and architecture Understanding of Voice Systems: IPC UNIGY Version 5.5 / Cisco CUCM v15 / MS Teams Voice Familiar with Agile delivery methodologies and traditional waterfall PMP, Prince-2 certified would be an advantage Understanding of Compliance regulations (MiFID, DODD-Frank etc.) Excellent problem-solving and communication skills * Ability to work as part of a Global Team