Job Description

Business FunctionThe Corporate Real Estate Strategy & Administration (CRESA) team at DBS is responsible for managing the bank's physical workspace globally. This includes strategic planning for office space, overseeing leases and property acquisitions, managing facilities, and ensuring they meet DBS's needs for efficiency, functionality, and employee well-being. CRESA works to optimize the bank's real estate portfolio to support business objectives and create a productive and comfortable environment for employees.ResponsibilitiesThe Facilities Manager for Critical Facilities will oversee the maintenance, operation, and management of critical infrastructure within a banking environment, ensuring optimal performance and compliance with all regulatory requirements. This role is essential in maintaining the integrity and reliability of critical facilities and other essential banking operations (excluding data centers). The ideal candidate will have extensive experience in facilities management, particularly within financial institutions, and possess strong leadership and technical skills.Key Accountabilities * Process re-engineering achieving standardization and improvement in critical controls.

• Ability to work well with stakeholders across different business and countries.
• Oversee daily facilities engineering activities and assigned project work independently.

Key Responsibilities1. Operational Management:

• Oversee the daily operations of critical facilities, ensuring all systems (HVAC, electrical, fire safety, etc.) function efficiently and effectively.
• Develop and implement standard operating procedures to ensure high availability and reliability of critical infrastructure.

2. Maintenance and Repairs:

• Establish and manage preventive maintenance programs for all critical systems and equipment, minimizing downtime and ensuring compliance with regulatory standards.
• Coordinate and supervise repairs and maintenance activities, ensuring timely and quality completion.

3. Regulatory Compliance:

• Ensure compliance with banking regulations and industry standards related to critical facility operations.
• Prepare and maintain documentation for audits, inspections, and compliance reporting.

4. Budget Management:

• Develop and manage the facilities budget, including forecasting expenses and monitoring financial performance.
• Identify cost-saving opportunities while maintaining high service levels.

5. Vendor and Contractor Management:

• Manage relationships with contractors and service providers, ensuring that all work meets quality standards and is completed on time.
• Evaluate vendor performance and negotiate contracts to achieve the best value for the organization.

6. Safety and Risk Management:

• Implement safety protocols and emergency response plans specific to critical facilities, ensuring a safe working environment for all employees.
• Conduct risk assessments and develop mitigation strategies for potential facility-related risks.

7. Team Leadership:

• Lead, mentor, and develop a team of facilities staff, fostering a culture of excellence and accountability.
• Coordinate training programs to ensure staff are knowledgeable about critical systems and safety practices.

8. Sustainability Initiatives:

• Promote and implement sustainability practices across all facilities, focusing on energy efficiency, waste reduction, and resource conservation, integrating these into the facility management strategy.

9. Stakeholder Communication:

• Serve as the primary point of contact for facilities critical-related issues within the bank, addressing concerns from employees, management, and external partners.
• Prepare and present reports on performance, budget status, and project progress to senior management.

10. Project Management:

• Oversee facility improvement projects, including renovations, system upgrades, and new construction, ensuring alignment with organizational goals.
• Collaborate with IT and security teams to integrate technology solutions that enhance facility operations.

RequirementsThe ideal candidate will be highly organized, process-focused, self-driven, and thrive in a fast-paced environment. A proactive learner with a strong desire for professional growth within a large organization is essential. Excellent prioritization, responsiveness, and communication skills are paramount.

• Bachelors degree in Facilities Management, Engineering, Business Administration, or a related field; a Masters degree is a plus.
• Minimum of 5-7 years of experience in facilities management, with at least 3 years in a critical facilities role within a banking or financial services environment.
• Deep understanding of critical facility systems, including HVAC, power distribution, fire safety, and security protocols.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficient in facilities management software and Microsoft Office Suite.
• Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
• Proven leadership skills with a focus on team development and performance enhancement.
• Relevant certifications (e.g., CFM, FMP, LEED) are preferred but not required.
• Data Analytical skills: Ability to collect and analyse information and make recommendations.
• Interpersonal skills: Team player. Must be of sufficient maturity and experience to be able to independently engage individuals.
• IT skills: Good command of software skills, MS Office etc.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to travel to conduct inspections and training sessions regionally.
• Comfortable working in various environments, including industrial, construction, and office settings.

Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

DBS Bank