Job Description

Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Summary
Lead the regional risk team responsible for the oversight and governance of operational risk management for group IBGO. This role requires a strong understanding of operational risk, regulatory requirements, and industry best practices. The successful candidate will possess excellent leadership, communication, and analytical skills, with a proven ability to drive results and foster a strong risk culture.
Key Accountabilities

• Identify, assess, closely monitor and proactively manage emerging risks for IBGO, with a focus on key risk areas that impact IBGO such as Risk Events, Audit & Unit Self-identified issues, Residual Risks, UDMA, MJE reductions, contract renewals, fraud and GLAO certification in forums.
• Oversee and perform Risk and Control Self-Assessment (RCSA) Testing on the PURE framework and to lead deep dives on RCSA enhancements.
• Monitoring and preparation of forum materials for IBGO management, review and report risk metrices. Ensure data accuracy, completeness and IBGO actions are addressed in a timely manner.
• Represent IBGO at risk forums and explain risk initiatives to stakeholders.
• Represent RRC at GenAI forums, review GenAI risk guardrails and provide risk advisory and support to use case owners on GenAI initiatives.
• Provide risk & control advisory to line managers/ location risk managers on control lapses and deep dive into root cause analysis, highlight adverse trends for action and standardize best control practices across locations.
• Manage regional risk & control initiatives for IBGO globally.
• Participate actively in the IBGO Risk Forum to effectively communicate key risk initiatives and control topics to location IBGO heads and risk managers.
• Raise staff awareness on risk & control, and trainings provided where required.
• Participate in risk dashboard and Ops Control Tower enhancements where required.
• Lead the storyline and development of the quarterly IBGO Risk Awareness Newsletter.

• University degree with at least 8 10 years of experience working in financial institutions in a risk/ control capacity.
• Experience in leading a team.
• Good interpersonal skills to work with stakeholders at all levels in the organization.
• Able to deal with and navigate ambiguous situations.
• Hands on experience and good appreciation of operational risk management.
• Adequate understanding of regulatory environment in banking.
• Ability to deep dive into details whilst keeping sight of the big picture.
• Knowledge of banking, policies, processes, controls and systems.
• Good presentation skills.
• Proactive, self- starter, collaborative, good organization and time management, with a positive can do attitude.