Vp1 Functional Business Analyst, Customer Digital Channels, Group Retail & Channels T&o

Singapore, Singapore

Job Description


About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

  • Drive Requirements Lifecycle - From abstract product vision all the way to detailed functional requirements.
  • Bridge Product Owners, System Analysts, Architects and Developers - Translate the high-level product vision and initiatives into tangible, detailed requirements for developers, in collaboration with system analysts and architects. This can be in the form of process flows, functional specifications and elaborated user stories.
  • Support Product Owners - Prioritise requirements by assessing and documenting their impact. Help the Product Owners manage the product backlog by providing input, and justifying prioritisation
  • Support Development and Testing - Support developers and testers by providing the first level of functional clarifications during development, prepare UAT test cases for testing phase.
  • Requirement Traceability - Responsible for documenting final artefacts and ensuring complete traceability to original requirements and change management.
Job Requirements

L2 Process Design:
Define detailed business process design, spanning both online and offline aspects. Coordinate with various stakeholders in UOB including Tech/system analysts, Tribe leads, Product owners and In-country Ops to get detailed requirements, and ensure that they are met through proposed solution

Requirement refinement / elaboration:
Refine/elaborate user stories (ensure consistent and high-quality) based on business requirements and process design, ensuring that they follow UOB\'s prescribed format. Ensure that user stories have sufficient details so that developers are able to estimate and work with them
Actively participate in Sprint Planning between Product Owner, Tribe lead and squad members to explain the story requirements
Work with the design team for User Interface Design and consult Solution Architects and System Analysts for technical requirements. Be available for Product Owner (PO) to discuss any dependencies/backlog topic and assist PO in defining finer details of the product.

Operational Impact Assessment:
Assess operational impact (regional vs local analysis) and work with in-country operational teams to ensure affected areas are embedded in operational readiness plan.

UAT Test Case Preparation Support:
Support UAT preparation by defining test scope, drafting test cases in JIRA and Zephyr and ensuring traceability to original requirements.

Requirement Traceability and Change Management:
Compile final requirements documentation ensuring full traceability and change management.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies

1. Strategise

2. Engage

3. Execute

4. Develop

5. Skills

6. Experience

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Job Detail

  • Job Id
    JD1366697
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned