Job Description

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business \xe2\x80\x93 they were made just right for you. Key Accountabilities

• Develop and rollout acquisition strategy to grow the lending business through multiple channels.
• To achieve budgeted sales target for the year.
• To collaborate widely with Treasures to garner mortgage referrals.
• To build relationship with external business partners and stakeholders to increase business referrals
• To drive and ensure the team produces defect free and quality mortgage application submission, reducing credit reworks and faster turnaround time .
• Re-engineer operational processes and workflow to achieve operational efficiency, cost savings, improved customer service, compliance, policies and regulations.
• To be accountable and drive strategic innovative initiatives with internal stakeholders.
• Assist to manage expenses within budget for the year.

Responsibilities

• Execute programs, business strategies, business plans and marketing activities to increase lending customer base.
• To promote and raise awareness of Home Advice Specialist platform to various business channels.
• Manage individual Home Advice Specialist sales and team target set by Business Unit.
• Ability to train and coach HAS in cross selling other financial products within the bank.
• Ability to engage Credit underwriters on complex and High Net worth customer\xe2\x80\x99s loan request.
• Ensure sound control and compliance with legal and regulatory requirements particularly regarding documentation to customer and 3rd parties/business partners
• Assist Home Advice Specialist in problem solving and handle customer\xe2\x80\x99s feedback.
• Perform Supervisory trips to Treasures Centres.
• To ensure smooth customer delivery of sound mortgage advice at various Treasures Centres.
• Achieve high standard of customer satisfaction and service quality by HAS and oneself.

Requirements

• Diploma or Degree holder with at least 3 years of sales experience in consumer products or mortgage loans
• Ability to network and build rapport with external stakeholders (property and insurance agents, corporations, professional bodies and other potential referral agents or brokers)
• Strong passion for sales along with good presentation and interpersonal skills at all levels
• Excellent networking capabilities, preferably with an established client and referral base

Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.