Job Description

Key Accountabilities :

? Day to Day support of all applications supporting Wealth Management business? Monitor critical components of the system and troubleshoot problem areas.? Analyze and respond to queries and issues raised by end users in an effective and timely manner.?



Work closely with development team to provide fixes for critical application issues.? Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance? Create sustainable systems and services through automation and uplifts? Keen interest in providing high quality Wealth Management support service and familiar with the demands and escalations of a 24x7 support environments.



Key Duties and Responsibilities Ability to perform business analysis, impact analysis in a structured manner. Coordinates with Vendor for solution delivery and release upgrades. A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives Skillets: With at least 6 years of experience with Degree in Business Information Science, Computer Science or Engineering disciplines. Must have at least 5 years of Avaloq Experience. Strong Knowledge in Databases such as Oracle PL/SQL, Maria DB, Good knowledge in Unix shell scripting or Python. Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript. Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Grafana, Data Dog, Prometheus, Splunk, Elasticsearch, AppDynamics. Minimum6 years of experience in IT application support in banking industry. Excellent interpersonal and Communication skills. Experience in IBM websphere MQ, Connect Direct, SSH, Tivoli workload scheduler, Linux/Unix environments. Able to articulate well on solution(s) Able to work as a team Ability to work under pressure and multitask Willing to learn new technologies.