Job Description

GIC is one of the world\'s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world\'s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore\'s financial future, and the communities we invest in worldwide.Technology Group
We experiment, design, and lead a 24\xc3\x977 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.Service Integration and Management
You will help to deliver excellent end-user experiences and provide high quality support across our staff in 11 global officesWhat impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC\'s vision of being a tech-driven, global, long-term investment firm.What will you do as a Service Integration and Management Engineering Head?
We are seeking a highly skilled and experienced Engineering Lead to focus on the Service Management area of our organization. The SIAM engineering group (Service Integration and Management) deliver solutions focused on providing optimal end user experience to support the investment groups and daily operations for the global GIC user-base. This is a senior strategic role responsible for setting the target state architecture across the domain, ensuring a high-quality of engineering delivery across all projects, and working closely with Engineering & Architecture group to deliver strategically aligned business outcomes.

• Lead a team of multiple engineers delivering solutions for the IT Service Management domain
• Develop and maintain relationships with key stakeholders, including project sponsors, business leaders, and technical teams
• Collaborate with Cybersecurity stakeholders to understand requirements and develop strategies that meet their security requirements
• Act as a solution architect across the whole domain, setting the strategy for the architecture evolution towards a strategic target state
• Manage the engineering team providing leadership, direction, and personal development coaching
• Actively raise the quality bar for engineering talent - attracting, retaining, and improving the best developers in the industry
• Drive the implementation of engineering policies and practices to guide teams to high levels of quality and ensure compliance with relevant regulations and standardd
• Provide input into budget and resource planning

What makes you a successful candidate?

• Bachelor\'s degree in computer science, engineering, or a related field
• Ability to connect with software engineers and do hands-on development to demonstrate their connectedness with the everyday needs of developers
• Extensive experience in technology delivery - preferably with some experience of delivering in the field of service management, through automation and optimization
• Proven track record in sizable engineering roles with broad experience and knowledge in different engineering patterns, demonstrating the ability to deliver impactful outcomes
• Strong management and leadership skills with the ability to influence department strategy and contribute to the development of the technical architecture strategy
• People line-management and leadership experience
• Experience communicating across technical and non-technical audiences, effectively translating complex technical concepts into business terms
• Leadership experience in architecting, implementing, and troubleshooting business facing products and services
• Experience in working with cloud-native environment such as AWS (preferred) or Azure cloud platform
• Excellent presentation, communication (oral and written), and relationship-building skills across all levels of management
• Strong organizational skills with attention to detail and ability to handle change in a fast-paced environment
• Excellent problem-solving and analysis skills, with the ability to identify and address complex engineering challenges
• Earns high advocacy and loyalty from teams through strong managerial competence, fostering a culture of collaboration, growth, and high performance
• Provides mentorship and guidance to team members, enabling their professional development and success
• Ability to understand cultural differences and be effective working in a diverse environment
• Proven track record driving successful transformations and managing stakeholders effectively
• Knowledge and active use of Agile, SCRUM, and Continuous Delivery methodologies
• Consistently demonstrates PRIME values (Professionalism, Respect, Integrity, Merit, Excellence) in words and actions, serving as a role model for others
• Consistently demonstrates AAD cultural attributes (Ambition, Agility, and Diversity mindset) in words and actions, driving a culture of continuous improvement and adaptability

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please email grphrodtaops@gic.com.sg at any point of the application or interview process if adjustments need to be made due to a disability.Learn more about our Technology Group here:
https://gic.careers/group/technology-group/Our PRIME ValuesOur PRIME ValuesGIC is a values driven organization. GIC\xe2\x80\x99s PRIME Values act as our compass, enabling us to fulfil our fundamental purpose and objectives. It is the foundational bedrock which governs our behaviors, our decision making, and our focus. It informs both our long-term strategy as a firm, and the way we relate to our Client, business partners and employees. PRIME stands for Prudence, Respect, Integrity, Merit and Excellence.

GIC