Warehouse Customer Service Officer
Central Region, Singapore, Singapore
Job Description
:Customer Service is to manage the customer services activities within warehouse to meet customer needs.
- Communicate with team members and our customers via both email and phone calls
- Customer\xe2\x80\x99s order and data processing on WMS (warehouse management system)
- Verify operational documents with billing summaries to be sent to customers
- Ensure that Customer Service operational documents properly
- Liaise with operation team members to arrange any inbound / outbound activities within a set time line
- Report irregularity encounter in the course of work to direct superior
- 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations
- Basic knowledge / experiences on warehouse management system and documentation of order processing.
- Able to speak, read and write English upon directly communicating with customers or / and appointed vendors
- Experience with Documentation such as checklists, temperature / RH reports
- Able to compile KPI reports periodically
- Able to verify the billing reports to our customers as well as service agreements
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Job Detail
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Job IdJD1447482
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Region, Singapore, Singapore
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EducationNot mentioned