Job Description

You will be contributing to OneThreeOneFour by providing an amazing service to our couples. Your focus will be to build a positive relationship with our clients and ensure smooth operations of photosh You will be contributing to OneThreeOneFour by providing an amazing service to our couples. Your focus will be to build a positive relationship with our clients and ensure smooth operations of photoshoots via planning and coordinating between clients and our team to deliver a positive experience. Responsibilities . Building positive relationship with clients throughout the entire journey . Coordinating photoshoot ideas, requirements and plans between clients and our team . Answering enquiries and follow up on leads via our sales channels . Maintain client records in CRM . Supporting Finance team on sales documents and processes for accurate billing and finance reporting Requirements . Detail oriented and organised . Have an eye for details and aesthetics . Excellent verbal and written communication skills . Presentable and have a pleasant personality . Can commit to retail hours, both weekends and public holiday for the long-term . 1 to 3 years experience in customer service in tourism/hospitality is a plus . Possess a degree in business/arts or a relevant field . Ability to read and write in Chinese language to communicate with Chinese-speaking couple is a plus . Proficient in Microsoft Office products (Words, Excel and Powerpoint) Benefits . Work-life balance: 5-day work week (no OT) . Annual leave and others (medical, hospitalisation, child/family care leave) . Medical and dental benefits provided . Staff discount