Job Description

Wellness Concierge * Address: Orchard Rd * Working hours: 5.5 days Shift (must be able to commit sat/sun & PH) * Salary: $2,300 - $2,500 Job Summary Reporting to Wellness Centre Supervisor Wellness Concierge Address: Orchard Rd Working hours: 5.5 days Shift (must be able to commit sat/sun & PH) Salary: $2,300 - $2,500 Job Summary Reporting to Wellness Centre Supervisor / Manager. As a Wellness Concierge, you will be responsible for maintaining the centre's day-to-day operations while providing excellent services to our customers s: Sales Promote and sell programs and services and merchandises offered by the centre and conduct tours of the centre's facilities Strive to achieve sales target through communications and upselling to customers Operations Maintain strong customer relationship by managing their enquiries with speed, clear explanation and professionalism. Go extra mile to exceed customer expectation. Keep self updated with wellness and product knowledge Handle reception duties including cashiering, maintain customers' information, class management, walk-in/phone enquires, complains and other ad-hoc duties Maintain the centre facilities and ensure an inspirational atmosphere for classes Conduct inventory stock takes of equipment and merchandises, when required Requirements: Minimum 2 years of relevant experience, preferably from the hospitality, wellness, or service related industry Good communication and time-management skills Excellent customer service skills with the ability to work independently