Position Overview: The Funding Operations Associate will support the Treasury and funding teams in managing day to day funding activities, ensuring timely execution of loan drawdowns and repayments, accurate tracking of cashflows, and compliance with internal and external requirements. This…
Responsibilities: Monitor and manage public customer feedback and sentiments, across social media, app reviews, Google Business profile and other public platforms through social listening. Support engagement efforts across multiple regions, balancing a consistent brand voice with localized needs. Provide multilingual…
Role Overview Drive consistent customer experience and service excellence across all markets. Manage customer complaint and handling processes, ensuring timely resolution and identifying root causes for long term improvements. Develop, implement, and refine training programmes based on needs analysis, customer…