AsiaPac Distribution

System Engineer (IT Managed Services) Key Responsibilities Managed Services Participate in after hours troubleshooting, upgrades, patching activities Provide technical support on systems related issues or queries Perform systems administration/maintenance/security advisory and works toward continuous optimization of systems performance Standard system…

Service Desk Support Engineers Key Responsibilities Provide 1st Level Support to users Registers, classifies and categorizes incidents and service requests, and undertakes an immediate effort in order to restore a failed IT service as possible [i.e. First Call Resolution (FCR)]…