System Engineer (it Managed Services)
Singapore, Singapore
Job Description
System Engineer (IT Managed Services)
Key Responsibilities
Managed Services Participate in after-hours troubleshooting, upgrades, patching activities Provide technical support on systems-related issues or queries Perform systems administration/maintenance/security advisory and works toward continuous optimization of systems performance Standard system administration duties including server install, hardening, patch management, vulnerability review, Windows problem resolution, log analysis, etc. Provide infrastructure services in all areas needed: storage, operating system, directory services, server virtualization using system backup and restore. Assist with monthly reports, and recommendations for Managed Service Clients Interface with vendors for technical service and issues Stay current with system information, changes, and updatesQualifications & Skills
- Diploma/Degree or other equivalent
- At least 5 years of support experience
> Technical knowledge of on-premises (data centres, virtualization, hyper-converge, data backup, storage management) and cloud ecosystems – VMWare, AWS, Veeam, Netbackup
> Technical knowledge infra stack i.e. x86, Unix, storage, networks, security, desktops/laptops/devices, servers - Technical knowledge Linux and Windows Server Operating Systems
> Knowledge of IT lifecycle management
> Knowledge of ITSM – Incident Management, Problem Management, Change Management, Asset Management, Patch Management - Possess strong problem-solving skills and able to prioritize and manage multiple tasks
- Strong communication skills
> Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
> Able to interact with various levels of internal and external stakeholders both in written and verbal forms - Demonstrated ability to work in a fast-paced environment
- Works effectively both as a team member and independently
- Added advantages:
> VCP certification
> ITIL Certification
> Microsoft Certification
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Job Detail
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Job IdJD1124600
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned