Pacific Bookstores

Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following: Attend inbound calls Attend to email enquiries Attend to call back requests from customers Ensure follow up on escalated cases Perform investigation for cases Other ad hoc duties…

Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following: Attend inbound calls Attend to email enquiries Attend to call back requests from customers Ensure follow up on escalated cases Perform investigation for cases Other ad hoc duties…