Job Description

What the role is:At #TeamCPF, you\'re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life\'s uncertainties. We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn\'t just valued; it\'s essential. Every choice you make contributes to our collective success. Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other\'s strengths and achieve remarkable results. Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress. At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve. Join us at #TeamCPF! Together, let\'s redefine possibilities and leave a legacy that echoes for generations.What you will be working on:The Nominations & Accounts Closure Department (NAC) helps members have peace of mind that, upon demise, their CPF monies will quickly be distributed to their nominees. As a Business Analyst Intern, you will have the opportunity to work closely with our Withdrawal Team which is responsible for the disbursement of CPF monies to foreigners and beneficiaries of CPF members who passed away. You will utilise both qualitative and quantitative data to analyse and improve our team\'s business processes to drive efficiency and enhance overall productivity. In this role, you will: \xe2\x80\xa2 Engage key stakeholders to gather insights/feedback \xe2\x80\xa2Interview stakeholders, analyse existing horizontal business processes, and understand the strengths and inefficiencies of current processes. \xe2\x80\xa2 Conduct market research about industry trends, the latest technological trends and strategies to support re-engineered processes across different business functions. \xe2\x80\xa2 Redesign horizontal business processes to eliminate redundancies, streamline workflows, and enhance overall efficiency.What we are looking for:We value the diverse skills and perspectives that each intern brings. While you may not need to meet every requirement fully, having some familiarity or budding expertise in the following areas will help you make the most of this opportunity and succeed with our team. \xe2\x80\xa2 Currently pursuing a Bachelors or Masters degree in Business Administration, Information Technology or a related field. \xe2\x80\xa2 A strong interest in improving operational efficiency and a desire to gain experience in modernising systems/ business processes. \xe2\x80\xa2 Excellent verbal and written communication skills. \xe2\x80\xa2 Strong attention to detail and the ability to maintain accurate records (process mapping). \xe2\x80\xa2 Collaborative mindset and the ability to work effectively within a team. \xe2\x80\xa2 Knowledge of Lean Six Sigma, Design Thinking and other process improvement frameworks is preferred. Position is on a full-time internship basis from Jan - Jun 2025. What you can expect Being part of #TeamCPF means embarking on a challenging and rewarding internship in a workplace that values productivity and growth. Here\'s what awaits you during your internship with CPF Boar \xe2\x80\xa2 Learning Opportunities: Engage in impactful projects that allow you to apply theoretical concepts to real-world challenges, helping you gain valuable insights and practical experience along the way. \xe2\x80\xa2 Mentorship Guidance: Boost your internship experience with guidance from experienced mentors and supportive peers committed to fostering your growth and helping you thrive. \xe2\x80\xa2 Gain Dynamic Exposure: Gain dynamic exposure, drive innovative solutions, and advance your career through involvement in strategic national projects. \xe2\x80\xa2 Expand Your Network: Forge meaningful relationships and expand your professional circle within the public service sector through curated intern activities and networking eventsAbout Central Provident Fund Board:At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life\'s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture. Purposeful Work - The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference. Professional Growth - At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead. People and Culture - When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone\'s voice is heard, and contributions are recognised and celebrated. Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Central Provident Fund Board