Job Description

Responsibilities Client Service and Consulting * Oversee a portfolio of clients and demonstrate the ability to profitably grow clients and build long lasting client relationships * Provide over Responsibilities Client Service and Consulting Oversee a portfolio of clients and demonstrate the ability to profitably grow clients and build long lasting client relationships Provide overall strategic direction and quality standards and is dedicated to the achievement of outstanding results with a long-term perspective Pro-actively manage client expectations and quickly grasp problems, make tough decisions and implement swift action plans to ensure client satisfaction Maintain an in-depth understanding of the client's business and challenges and proactively communicate with clients on market or industry issues and events which may affect them Team Leadership Act as a leader to client teams and oversee team performance Foster teamwork and build morale and motivation within account teams, ensuring good performance and efforts are recognized Take an active involvement in the recruitment process of new staff to complement existing team and deliver client programs Account and Fiscal Management Act as a conduit between Finance and the client servicing team to ensure that accounts are profitably managed Ensure Contracts and Terms and Conditions of Business are issued and signed by all new clients prior to commencement of work Business Development Actively generate new business leads Manage the entire new business process from attending briefing sessions to leading brainstorm sessions, delegate key tasks and develop new business proposals Proactively identify opportunities for organic growth with existing clients Requirements At least 5-7 years of relevant experience in a similar capacity within PR agency Strong skills in leadership and team management Strong business/commercial acumen and experience Strong presentation and interpersonal communications skills Fluency (verbal and written) in English Hybrid WFH