Job Description

What we're looking for... As our team continues to grow, we are looking for an Account Executive to join our Sales team to focus on our General Business customers in Indonesia and the Philippines. T What we're looking for... As our team continues to grow, we are looking for an Account Executive to join our Sales team to focus on our General Business customers in Indonesia and the Philippines. This segment represents a huge opportunity and we want someone who is eager to do the best work of their lives while supporting others in doing the same. You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using the solutions most effectively. You'll also work with cross- functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and join us! Some of the things you'll be doing include ... Engage with and educate customers on the value of in a thoughtful way Build solid customer relationships and provide recommendations based on a customer's business needs and usage patterns Handle multiple customers simultaneously at various stages of the buying cycle Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product Who you are ... You have 3-5 years relevant work experience in an account management or sales role, preferably in SaaS You have a hunter attitude. You understand the value of Prospecting and take ownership for building your own pipeline You are a great collaborator. You leverage other Salesforce teams and Marketing, Inbound, Outbound and Partners to ensure you have enough pipeline to meet your goals You are a self-motivated teammate that can act independently You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships You have a consistent track record of identifying customer needs and efficiently implementing solutions You are flexible, adaptive, and resilient You have excellent written and verbal communication skills Fluency in Bahasa is preferred but not essential Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). About Us Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!