Job Description

As the leading European Union bank, and one of the world\xe2\x80\x99s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

More information

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose
Account Lifecycle Manager is responsible for

• Coordinating the process of global securities services new account opening, modification, service extension, closure and in some cases liaising with 3rd Party AMs, providing customer details to the teams involved in the setup process which includes LCN, cash account, global securities account set up, tax and network.
• Work independently and leverage on internal BNPP colleagues for support and expertise to drive onboarding, offboarding and transition projects to successful GO-LIVE.
• Deepen relationships with all stakeholders and clients and proactively manage issues arising from requirements, deliverables, and deadlines.
• Proactively promote the continuous improvement of client On-boarding, Off-boarding & Transitions documentations, procedures, and processes through digitalization.
• Influencing clients\xe2\x80\x99 experience in a positive way and helping internal teams to understand the aim and how to provide the best account services to the client.

Responsibilities

Account Lifecycle Manager (ALC)

This role is responsible for managing clients\xe2\x80\x99 accounts lifecycles across the Securities Services business, supporting the Head of Business Implementation & Change Management.

• Verify the KYC is approved and valid.
• Collect the AOF (Account opening form) and check that it has been properly completed. If required, walkthrough with client may be arranged.
• Perform necessary signature verification for documents related to account opening.
• Ensure to identify the services required by the client through the account opening form and any discussion with BI team/client.
• Gather all other necessary documentation required for set-up based on services requested by client.
• Gather the mandatory information from the RM (BIU, interest rate conditions, USD approvals etc.).
• Collate and send all the related account opening documents to SGAO to initiate the process.
• Familiarity with market requirement specifics to know what types of account structures can be supported for client.
• Retrieve market documentation templates and share them with client, thereafter, coordinate with Network Admin for review and submission of executed documents.
• Retrieve tax matrix based on client\xe2\x80\x99s request and coordinate with Global Tax team for review of tax documentations (if applicable).
• Active follow up with internal stakeholders/client and identify any risk of blocking point.
• Liaise with different internal teams/stakeholders (if required) for any GC set-up related matters
• Follow up and ensure accounts are set up and ready per SLA (and meet Project timeline for GO-LIVE.)
• Keep track and obtain respective confirmation from relevant teams for setups which are completed.
• Coordinate with client on any asset migration needs (if required).
• Ensure all account opening checklists for new onboarding is completed and signed off.
• Send to Business Implementation team or client the confirmation of opening/modification of setup done.
• Provide proper handover of accounts to Client Account Managers (CAMs) for BAU.
• Perform any necessary controls and reporting tasks as stated in procedures.

Qualifications

Technical & Behavioral Competencies

• Validated experience in Securities Services & Financial Markets products.
• Prior experience in the role of Account Opening Manager / Onboarding Manager / Client Management for more than 5 years with strong ability to drive agendas, meetings, assign tasks for ownerships and proven capability to conduct trainings for clients.
• Strong self-starter with initiative, accountability, and ability to work independently as well as collaborate within the client delivery function.
• Natural collaborator with ability to foster relationships effectively with diverse groups across geographies.
• Pro-stakeholders\xe2\x80\x99 success with excellent interpersonal communications, presentation, documentation, and negotiation skills.

BNP Paribas