Job Description

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 eXperience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.


Learn more on our company website at www.8x8.com and follow our pages on LinkedIn, Twitter and Facebook.


8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Our products serve businesses of all sizes with complete solutions for cloud phone, messaging, meetings, contact centres and more.


We are looking for an experienced Account Manager who enjoys working in a fast-growing cloud communications company and thrives in an international environment. As an Account Manager, you will be responsible for connecting and working with industry partners to help grow the Messaging (SMS) business. This role will be based in our Singapore office.

Main Responsibilities

• • Managing new and existing accounts for sales and potential buy side opportunities with focus towards Europe as well as APAC
  • Participating in sales and marketing activities and relevant Global industry events
  • Building current account strategy based on analysing data to find opportunities and prove value
  • Keeping updated on industry trends and movements and advising management accordingly through regular networking
  • Establishing relations and liaising closely with key internal support teams (finance, legal, operations, customer support etc.) to attain good level of customer satisfaction
  • Introducing, uploading and maintaining relevant prospect/customer information into the company\xe2\x80\x99s CRM tool
  • Owning account portfolio forecast and quarterly target

Desired Skills And Experience

• • Posses relevant experience and background in technology/Internet or telecommunications sales and account management
  • Experience in advertising optimisation, wholesale trading, or security/commodity trading advantageous
  • Experience with European clients- tech and/or telecommunication is preferred, with time based in UK/Europe an added advantage
  • Skill in English language is essential, European language a plus but not necessary
  • Appetite to structure, negotiate, and maintain significant relationships
  • Pro-active team player with excellent interpersonal and communication skills
  • Resourceful, strong problem-solving and analytical skills and ability to work independently and cope with pressure
  • Must be willing to travel up to 25% or when needed by the company

Qualifications

• • A Bachelor\xe2\x80\x99s or Master\xe2\x80\x99s Degree from a leading university
  • Written and verbal fluency in English is required (to handle clients and suppliers)

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include \xe2\x80\x9c Reasonable Accommodation \xe2\x80\x9d in the subject line)


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