The Account Manager is primarily responsible for the acquisition of overall sales revenue through corporate clients and partnership engagements. He/she possesses in-depth knowledge and understanding of buying patterns and requirements of the assigned industry territory. Once sales transactions are completed with clients and partners, the Account Manager continues to manage, maintain and nurture business relationships with the clients and partners by continuing to be the point of contact for them. The Account Manager investigates and mitigates issues that may arise from the client or partner\xe2\x80\x99s overall training and administration experience by working on improvements alongside Learning Support Officers in the Operations department. The Account Manager advocates RSI\xe2\x80\x99s value proposition and builds brand equity as part of the Go-To-Market Strategy to be the market leader in RSI\xe2\x80\x99s course offerings. This includes hunting for new clients, up-selling, and being a master of knowledge in the assigned industry territory. The Account Manager generates sales forecasts on a bi-monthly basis.
Major Responsibilities
Meet sales targets
Meet reporting and performance expectations
Build, maintain, and nurture strong client relationships
Administer and implement Go-To-Market strategies to acquire and grow industry contacts and brand awareness
Manage and ensure overall client expectations and requirements are met from the start till the end
Maintain the highest level of business ethics and professional conduct
Work experience Candidates with proven track records, a ready client base, and work experience as sales or account managers of selling courses in a business-to-business sales environment are preferred
Training/Education Candidates with a recognized Diploma or Degree in Business Administration or Sales and Marketing or equivalent from an accredited education institution are preferred
Technical Skills Microsoft Office
Other Abilities Excellent communicator and presenter, team player, detail-oriented, well-informed, and committed to aligning with organizational goals
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