Job Description

Description:

was founded in 2007 with the vision of opening up the global markets so that everyone can trade and invest in a simple and transparent way. The eToro platform enables people to invest in the assets they want, from stocks and commodities to cryptoassets. We are a global community of more than 16 million registered users who share their investment strategies; and anyone can follow the approaches of those who have been the most successful. Due to the simplicity of the platform users can easily buy, hold and sell assets, monitor their portfolio in real time, and transact whenever they want.

This position presents an opportunity to grow in the fintech industry and be an integral part of the eToro team.

As an account manager (\'AM\') in the customer facing department you will be responsible for retaining the relationships with the company\'s most valuable customers.

Does this sound like you\xe2\x80\xa6? * You love learning and working as part of a team

• You are passionate and curious about financial trading and problem solving
• You enjoy being part of group projects and forming incredible relationships
• You love fixing problems and you have excellent attention to detail

What will you be doing?

• Provide exceptional service to existing clients - including platform usage, market commentary and product education.
• Support clients across the region by anticipating needs and proposing alternative business solutions in a timely manner
• Support the development and execution of all initiatives and strategies in the region.
• Build and manage relationships with local and international teams (client facing, marketing, middle and back office) to ensure success of projects and strategies.
• Assist in localizing website and KYC standards that comply with international regulations and the ethical standards of the company.
• Continually take opportunities to increase client satisfaction and strengthen relationships.

Qualifications:

• Degree in Economics / Finance / Business Administration - preferred
• IBF certifications or willingness to obtain IBF certifications - preferred

Requirements:

• Fluent in Tagalog (The candidate is required to use Tagalog to speak to clients about eToro\'s product offerings and explain eToro\'s platform usage)
• A can-do attitude and willingness to learn and go above and beyond to achieve all tasks.
• Planning and project management skills \xe2\x80\x93 you will need to manage time and information effectively and efficiently.
• Strong interest, knowledge and passion for global financial markets
• Flexibility
• Previous sales, tele-marketing or service oriented experience is a plus

Benefits

• Hybrid working model
• Full home office set up
• eToro trading account
• Monthly events

This role will be based in our Singapore office. Candidates must have full working rights in Singapore.

eToro