Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies 2022.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.



About the Team

As part of the Digital Acquisition Strategy and Operations team (DASO), our Ad Operations Intern will get to work on various impactful projects related to the operational and strategic success of our team. These complex and data-driven projects will help aid in the success of ServiceNow's digital ad campaigns. Our goal is to centralize and scale the digital marketing efforts within ServiceNow and ultimately drive success for our stakeholders. We work with many teams across ServiceNow like the Global Campaigns, Talent and Event Marketing teams to execute and drive their paid media programs. The role requires an acute attention to detail, an eye for operational efficiencies and a passion for discovery deep diving into data to find actionable insights. Our Ad Ops team loves to collaborate, support each other, take on challenges, learn and have fun together.

Successful Candidate will:

• Gain a solid understanding of how programmatic display, video, and social media platforms work to help us deliver and optimize ServiceNow digital campaigns to our target customers.
• Learn how to utilize a variety of tools that help us acquire new customers via our digital channels.
• Create and update operational manuals and checklists across the entire team that will improve efficiency with the launch and management of our digital campaigns.
• Utilize our data tools and platforms to learn how to pull reporting, analyze metrics and provide key insights of the impact of our work, performance and learnings.

Qualifications

Role Requirements:

• Currently enrolled at an accredited University pursuing a bachelor's degree in Business, Marketing or related field
• Expected to graduate anytime between Dec 2023 - Dec 2024
• Able to commit for 3 months full time (Monday to Friday) internship, starting April/May 2023
• Strong interest in digital marketing and advertising
• Appreciation for complex processes, testing and driving measurable outcomes
• Experience working with quantitative and qualitative data. Uses metrics to drive decision making
• Excellent communication skills, both written and verbal
• Self-starter with initiative and attention to detail
• Curious about what works, what doesn't and why
• Agility and speed, able to work in a fast-paced environment

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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