Job Description

Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

Spotify is seeking a Senior Ad Sales Senior Generalist to join the newly established Systems & Tools team within the Advertising business unit. You will help drive the success of the Sales team by enabling powerful systems and tooling support for their business processes.

You will work closely with Product and Engineering to identify and implement scalable automation solutions and will be the subject matter expert for prospecting, planning, order management, and reporting systems. You will play a key role to identify process gaps as well as recommend, develop, and implement system improvements that boost user efficiency and improve the efficacy of our sales technology stack.

What You'll Do

• Work cross functionally with Sales, Business Operations, Product and Engineering to identify and implement system improvements across our sales tooling ecosystem
• Gather business requirements for improvement projects and translate into technical specifications for Engineering to build
• Assist Product and Engineering teams with testing new system functionality and enhancements
• Run CRM and/or 3P tooling implementation projects independently, with little guidance
• Oversee the configuration and administrative support of our suite of sales tools, applying data and user feedback to identify process improvements and system enhancements that drive user productivity and adoption
• Function as a SME for tools such as Salesforce, Outreach, LeanData, etc. and partner with Sales Training to help deliver timely best practice and systems knowledge to the Sales organization
• Partner with offshore sales support agents as an escalation point to triage, route, and resolve support issues impacting our sales stack
• Work with internal teams to establish processes which improve data integrity of all Salesforce objects; define best practices to help build increased seller productivity and system hygiene

Who You Are

• Bachelor's degree and Salesforce Admin certification is required, Advanced Admin a plus
• Experience with Salesforce Data loader tools
• 7+ years of professional experience, preferably with experience in the Advertising industry
• Expert presentation, preparation and delivery skills
• Should be a proactive, self-starting, fast learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment

Where You'll Be

• This position will be based in Singapore

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.