Job Description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Admin and Travel Assistant is responsible for receiving and processing reservation queries.

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  The Admin and Travel Assistant will be responsible for the booking of car rentals, hotel and flight arrangements. The travel desk takes care of travel arrangements of employees, like air-ticketing, sightseeing tours, airport or location pick up or drop etc.
• For offsite events, the Admin and Travel Assistant will also be part of searching for locations, bus rentals and arrange and coordinate all activities related to the said event.
• The Admin and Travel Assistant procures all the necessary information about the employee’s request to complete the registration process.
• Maintaining a database of all travel-related requests that reflect accurate information and status
• Admin and Travel Assistant will be responsible on processing timely payments for all official business trip requests
• Admin and Travel Assistant is also responsible to update the employee regarding their requests if they are confirmed, waitlisted or denied.
• The Admin and Travel Assistant will also be tasked to assist on necessary permits related to travel desk such as bus parking permits etc.
• The Admin and Travel Assistant will also handle or arrange restaurant bookings for outside business activities of the top executives which includes regional officers.
• The Admin and Travel Assistant will also be responsible to collect or source for the vendor's quotation if needed.
• The Admin and Travel Assistant will also be tasked to process accreditation of vendor’s related to official business trips
• Monthly reporting will be required to the Admin and Travel Assistant for all the travel support services rendered.
• The Admin and Travel Assistant will also deal with occurring travel problems, complaints or refunds

Qualifications:

• A degree in Hospitality, Travel, Tourism, Business or relevant field
  • Excellent communication (oral and written) and negotiation skills
  • Knowledgeable in using online booking platforms like Agoda, Booking.com, Expedia.com. etc.
  • Must willing to work in Makati City.

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