Job Description

Admin Secretary Manager (Hospitality/Hybrid)

Highlights!

• Competitive remuneration/Career progression

• 5-day hybrid work week

• Birthday Leave/Monthly mobile allowance/Flexible benefits

• Beautiful workplace environment
  

Responsibilities Ensure Operational Success

• Support Operations team on overseeing of operational systems, processes, and infrastructure while researching for opportunities to improve operational efficiency and member experience

• Assist and provide administrative and operational tasks support to the Operations team, including Design & Strategy, Corporate Secretarial and Legal

• Assist and provide enforcement action of Crisis Management regulations or guidance where necessary

Financial Management

• Work closely with the Operations team on annual Operational budget, Ancillary Revenue Product roadmaps and other necessary reports

• Ensure accurate budgeting and forecasting of the Capital Projects Budgets

• Provide a detailed monthly review of each month’s spend by category

• Ensure operational activities remain on time and within a defined budget

Process & Protocol Management

• Review and manage the Operational process, ensuring all legal compliance is being achieved, and the document management policy is adhered to

• Work with Operations Team to establish Standard of Procedures (SOPs) for to the any natural disaster regulations (e.g., COVID-19) or unforeseen circumstances (e.g. riots) when required

• Maintain SOPs and training guidelines on office management systems, customer relations systems or other dashboards

Centre & Community Management

• Ensure quality and upkeep expectations are being adhered to and member submitted requests are being met

• Escalate reoccurring issues as it relates to 3rd party vendors to appropriate teams for resolution

Vendors Management

• Maintain and further develop a strong network of vendor/supplier contacts locally

• Utilise those contacts to source, initiate, and assess potential for collaboration for new and existing partnerships

Pre-opening Activities & Enterprise Projects

• Liaise between internal and external parties in the successful opening for new locations

• Work closely with Project Manager, engaged consultants, and Country GM to follow through on on-site activities, including but not limited to:

• Communicate construction timeline and expected delay to Corporate team

• Prepare for expected delivery of Furniture, Fixtures & Equipment (FF&E)

• Organise delivery and set up of Operating Supplies & Equipment (OS&E)

• Coordinate all the equipment training slots with Main Contractor together with the opening team

Requirements

• With minimum of 5 years of experience in Operations-related fields

• Experience in a service office or co-working space will be an added advantage

• Proven track record in handling multiple projects on tight timelines efficiently and successfully

• Proficient in Microsoft Word, Excel, and PowerPoint
  

You may send your resume to recruitment@meridian.sg for more information.

We regret to inform that only shortlisted candidates will be contacted by our consultants.

Meridian Business Support Pte Ltd (21C0841)
Mak Fook Sheng (Reg No. R21103867)