Job Description

About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications \xe2\x80\x93 quickly, securely, and effortlessly. Together, we are building a culture and company from the people up \xe2\x80\x93 committed to teamwork, trust and transparency. People power progress.Lumen\xe2\x80\x99s commitment to workplace inclusion and employee support shines bright. We\xe2\x80\x99ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we\xe2\x80\x99re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We\xe2\x80\x99re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe Administrative Assistant ensures the efficient and smooth day-to-day operation of our office. The ideal candidate is required to perform a variety of administrative support from reception to office & event administration. Duties include assisting in daily office needs, managing the office general administrative activities, provide back\xe2\x80\x90up support for co\xe2\x80\x90workers when required.The Main ResponsibilitiesReception Support:

• Receive visitors and overseas colleagues at reception
• Handle incoming phone calls, walk-in enquiries, etc.
• Handle requests, feedback and queries from internal and external members
• Manage outgoing and incoming mails, parcels, couriers and deliveries as needed
• Organize and maintain schedules for meeting rooms, boardroom and multi-purpose areas

Security and Safety Support:

• Maintain office security; through managing visitor log program, issuance (& collection) of visitor badges
• Manage (printing, issuance & termination) of employee badge and office passes
• Familiar with fire evacuation process and guide; support as fire warden representative
• Support and part-take in Workplace Safety & Health programs (with guidance)
• Disseminate necessary travel and office security notices

General Administration Support:

• Maintains clean and tidy of reception area and ensuring office space is clean and organized
• Maintains office and pantry supplies by checking stock to determine inventory level; anticipating needed supplies; placing and verifying receipt of supplies
• Evaluate, and recommend office supplies and equipment purchases to minimize costs
• Maintains office services as required (such as managing the cleaners, office equipment and facilities maintenance companies)
• Liaise with building management on utility repairs or facilities concerns
• Provide back up support for Office Manager to provide general secretarial and administrative services as needed
• Provide support and arrangements for company events / training / onboarding / meetings and any other programs when needed
• Maintaining employee seating plan / locker as necessary and safekeeping locker / pedestal keys
• Manage business cards ordering and issuance
• Assist with new vendors on-boarding, raising of purchasing requisitions, performing goods receipts and processing of vendor invoices for accounts payable
• Back up for regional admin & office admin where needed
• Other general admin duties as assigned

What We Look For in a Candidate

• 3 - 5 years\xe2\x80\x99 of relevant administrative experience
• Proficiency in MS Office (Teams, Excel, Word and PowerPoint) and other business applications as needed
• Knowledge of office management systems and procedures
• Strong organizational skills with the ability to multi-task and prioritize work
• Mature and warm personality with strong communication (oral, written and listening) skills
• Ability to work well under limited supervision
• Desire to be proactive and create a positive experience for others
• Conflict-resolution skills a plus

Qualifications:

• Minimum GCE \xe2\x80\x99N\xe2\x80\x99 level / GCE \xe2\x80\x98O\xe2\x80\x99 Level (or equivalent) in academic

CompensationWhat to Expect NextRequisition #: 335235Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, \xe2\x80\x9cprotected statuses\xe2\x80\x9d). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Lumen Technologies