Job Description

Overview:
Role: Project Engineer Fresher (Cloud)

• Involved in managing IT infrastructure support monitoring using various tools
• Review existing technical design documents and be aware of components in scope
• Staff will be required to upkeep , manage / maintain the availability of supported technology
• Staff will be required to work on / troubleshoot basic level ,monitoring alert incidents raised for supported technologies
• Work on project tasks (Service Requests) to enable new services , change / modify existing services based on user requirements
• Manage the IT infrastructure and provide information to requesters about access , batch jobs
• Learn and operate in ITIL framework
• Daily health checks
• Report generation
• Knowledge transfer from L2 and L3 based on scope
• Scheduling maintenance tasks
• Setup and enable real time monitoring
• Incident follow up
• Scheduling periodic patch sets on dev and Production
• Call customer to complete/correct DBA requests
• Initiate or update Document procedures

• Undergraduate pursuing a Bachelor\xe2\x80\x99s degree in IT

• Fresh graduates with 0-2 years of relevant experience/ fields of study

• Programming Skills.
• Familiarity with Databases.
• Basics of Security and Privacy.
• Knowledge of Agile Development.
• Familiarity with Operating Systems.
• Understanding of Virtualization.
• Basics of Networking

• Knowledge on IT Infrastructure Support

• Three shifts: 7 am to 4 pm , 2 pm to 11 pm & 5 pm to 2 am(Every 2 weeks once rotational)
• Shift allowance
• Transport claim
• Pasir Panjang
• Working around Paris Public Holidays