Job Description

Launch innovations in nearly every commercial and defense aircraft platformTHE FUTURE IS WHAT WE MAKE IT.Advanced Field Service EngineerChangi, SingaporeStart your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.Make the Best You.Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.Join Us and Make an Impact.As an Advanced Field Service Engineer (FSE), you will provide full time on-site technical support to our customer. The FSE is responsible for providing expertise that supports the operation, diagnosis and repair of the T55 gas turbine engine. The FSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The FSE must be able to interface effectively in a team environment by communicating with Honeywell engine and logistic support groups. The FSE may be required to attend meetings or to perform troubleshooting assistance at various locations with-in the assignment area. The FSE shall become familiar with applicable T55 line maintenance manuals, tech data, and Honeywell processes pertaining to T55 operation.Key Responsibilities:

• xc2xb7 Provide expertise that supports the operation and maintenance of 55-L-714A (T55) engines operated by the Republic of Singapore Air Force (RSAF) to ST
• xc2xb7 Provide technical support to ST on day-to-day basis pertaining to operational and training issues regarding T55 engine operation, helicopter interface and Line Replaceable Units (LRU) diagnostics.
• xc2xb7 Interface with Customer Service Engineer and logistic support groups in the U.S. to provide feedback to the customer's Customer Service Engineer (CSE) and to the End User to make informed decisions for T55 engine operation and maintenance.
• xc2xb7 Make decision on replacement vs. repair for repairable parts when issue is not covered by published technical data
• xc2xb7 Establish a solid rapport and formal communication process in relation to operation of the RSAF's CH-47 helicopters with T55 engines
• xc2xb7 Investigate and report technical issues and logistics problems identified by the Service Center and the RSAF
• xc2xb7 Collect data to support T55 field investigations and then working with Customer Service Engineer and other program personnel to develop findings, conclusions and recommendations for reported field issues.
• xc2xb7 Support Service Revealed Difficulty (SRD) investigations.
• xc2xb7 Participate and support on-site technical presentations.
• xc2xb7 Assist in the review, data collection and investigation of hardware inspection results from the maintenance operations or Service Center.
• xc2xb7 Prepare and present field activity status and summary of outstanding technical issues
• xc2xb7 Work with Material Manager and Demand Manager to review annual provisioning requirements.
• xc2xb7 Assist the Service Center in damage investigation and BER investigation
• xc2xb7 Support Program Management Review and Technical Coordination Meeting
• xc2xb7 Establish relationship with ST to ensure positive Honeywell image
• xc2xb7 Become prime Honeywell contact with ST with regards to reliability and maintainability for in-service aircraft
• xc2xb7 Foster customer satisfaction by maintaining regular contact and timely response to inquiries

MUST HAVE

• xc2xb7 Bachelor's degree in engineering or related discipline.
• xc2xb7 In lieu of degree, 5 years of T55 or directly related other gas turbine engine model experience or 10 years aviation maintenance experience.
• xc2xb7 Proficiency in blueprint and technical manual interpretation.
• xc2xb7 Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components.
• xc2xb7 Basic mechanical aptitude and ability to oversee limited engine repairs (LRU replacement and borescope).
• xc2xb7 Be able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals. Also, able to facilitate troubleshooting and maintenance of equipment and special tools used in support of T55.
• xc2xb7 Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues.
• xc2xb7 Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity. Strong customer focus and service orientation.
• xc2xb7 Have sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product.

WE VALUE

• xc2xb7 Analytical skills to elicit and diagnose relevant data for technical definition and resolution.
• xc2xb7 Ability to work independently with minimal supervision.
• xc2xb7 Strong problem-solving, interpersonal, and teamwork skills.
• xc2xb7 Utilize time management skills to manage conflicting priorities.
• xc2xb7 Exhibit sound independent judgment in assessing and resolving complex technical and operational problems.
• xc2xb7 Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives.
• xc2xb7 Strong written and verbal communication skills.
• xc2xb7 Proficiency with computers and MS Office suite of software packages.
• xc2xb7 Six Sigma Greenbelt certification.

Who We AreThe Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell:Discover MoreOur focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.For more information on how we process your information in the job application process, please refer to .If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.Copyright xc2xa9 2024 Honeywell International Inc.Additional Information

• Category: Customer Experience
• Location: 17 Changi Business Park Central 1, U01-01/09, #02-01/09, #03-01/09, #04-01/09 & #05-01/05, Singapore, SINGAPORE 486073 SGP
• Nonexempt

Engineering (GLOBAL)

Honeywell