Job Description

Qualifications:

• Requires at least 3 years automotive service experience as either service advisor or partsman
• Preferable with experience in doing outbound telemarketing
• Understands service process
• Fluent in English, Filipino and Local Dialect
• Proficient with computer applications
• Able to write business letter / emails
• Excellent customer service, interpersonal, and communication skills
• Results-Oriented; Requires Drivers License

:

• Assist the Service Manager in Managing all aspects of the Service Department, achievement of set targets and improving customer satisfaction. Promotes company image.
• Ensures 100 % achievement of KPI. 2.0 Analyzes potential and strategize market penetration. 3.0 Monitors and ensures that reports and forms required from the Service Department are accurately accomplished and submitted (when necessary) on set deadlines by concerned personnel.
• Vehicle Checklist Repair Order Trouble Diagnosis Worksheet Efficiency and Productivity Reports Comeback Reports QC checklist DPR KPI After-sales marketing monitoring
• Studies competition and benchmarks outstanding operations policies/procedures.
• Creates well-thought marketing plans and programs to increase productivity, revenues and profits.
• Monitors results of implemented marketing programs to determine success/failure of the activity for future reference and to develop countermeasures.
• Assists and guides subordinates to achieve KPIs.
• Visits corporate accounts, insurance companies and influential clients to promote goodwill and promote Company, enhancing company image

Job Types: Full-time, PermanentSalary: Php20,000.00 - Php25,000.00 per monthBenefits:

• Additional leave
• Company Christmas gift
• Employee discount
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Zamboanga City: Reliably commute or planning to relocate before starting work (Required)