:Mon to Fri 8.30am - 6pmJob Scope- Attend to customers\xe2\x80\x99 inquiry- Prepare and process Air Export booking request- Arrange for collection of cargo at customers\xe2\x80\x99 premise- Provide booking confirmation and flight details to customers- Mange customers\xe2\x80\x99 expectations and complaints- Correspond with overseas offices on shipment status and inquiries- Verify invoices from vendor- Prepare customers\xe2\x80\x99 reportRequirement- Must be familiar with Microsoft Word and Excel- Must be able to work independently- Must be able to converse in English for handling English-speaking clients through email and phone- Must possess a sense of urgency and responsibility in work- Outgoing personality- Willing to learn with good attitude- Prior work experience in this industry is not required, but will be an advantage
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