Air Export Customer Service Officer
Changi, Singapore
Job Description
Location
Singapore, East
Planning Area
CHANGI
Job Type
Permanent
Salary
$2,500 - $3,000 Per Month
Date Posted
7 hours ago
Expiry Date
21-Jun-2022
Additional Details
Job ID
202256
Job Views
91
Roles & Responsibilities
Roles & Responsibilities:
- Responsible for providing effective customer service for all internal and external customers
- Handle all customers enquiries timely and effectively and unsure customer satisfaction
- Check all shipment documentation for export purpose and destination clearance
- Ensure that all AED (ADVANCE EXPORT DECLARATION) submitted on time
- Booked flight with secure space and maintains communication with airlines
- Arrange collection with contractor as per customer request and ensure that collection completed by same day
- Track and monitor shipments status and inform customer accordingly
- Check Address customer concerns, trouble shoot errors, provide timely feedback on service failures and follow up on escalations.
Requirements:
- Possess minimum 'O' level education
- Minimum 2 years working in freight forwarding
- Customer oriented with excellent follow up
- Good interpersonal skills
- Team player
- Able to work in fast paced environment
Tags
air export customer service officer
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD969949
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationChangi, Singapore
-
EducationNot mentioned