Job Description

CUSTOMER SERVICE CHECK-IN AGENT (CHANGI AIRPORT) - Contract

$2,200/month Gross before CPF deduction (Up to 2 years contract)

MUST COMMIT TO 1.5 MONTHS OF TRAINING (8.30am - 5.30pm)

:
1. Handling Counter Check In duties.
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers' luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.

2. Departure/Arrival gate duties
- Ensure boarding pass information is accurate and passenger's name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs
- Direct disembarking passengers to respective areas such as immigration and baggage collection belts
- Meet & Greet
- Coordinate with crew and other departments to ensure timely gate activities to meet on time departure of flight.

3. Other miscellaneous duties when assigned

Shift Schedule: 44hrs a week (5/6 ALTERNATE workday week Monday - Sunday)
Shift timings will range from 1000 - 2200. Fixed 9 hours shift (8 working hours, 1 hour break). Example:

1000 - 1900 1200 - 2100
Requirements:
- Presentable and well groomed

(NO VISIBLE TATTOOS, only black/dark hair)

- Able to stand long hours

- Positive attitude with excellent customer service skills
- Good communication skills and command of English
- Possess basic computer skills

Job Type: Contract
Contract length: 12 months

Pay: $2,200.00 per month

Schedule:

Day shift Shift system
Work Location: In person

Expected Start Date: 20/06/2025