Job Description

Business FunctionGlobal Transaction Services is a product group within DBS\xe2\x80\x99 Institutional Banking Group focused on the management and sale of Cash Management (including transactional FX payments), Documentary and Open Account Trade Finance, and Securities & Fiduciary products and services to corporates, financial institutions, and SMEs.And in DBS Globesend, we are on a bold mission to revolutionize cross-border payments. Our vision is to create a seamless, transparent, and cost-effective experience for individuals and businesses worldwide. We are committed to building the best cross-border payment platform in the world, and we are looking for passionate individuals to join our high-performing, innovative team.Aligned with DBS PRIDE! values, we foster a culture of collaboration, hard work, respect, integrity and continuous improvement! As part of the team, you will play a crucial role in delivering a seamless and transparent payment experience for our customers. This role requires individuals who is;

• result oriented and passionate about exceeding customer expectations and contributing to our shared vision of redefining the future of cross-border payments,
• looking for opportunity for growth and advancement in a dynamic and innovative environment.
• embraces a culture of collaboration, respect and continuous learning

We are seeking a highly organized and detail-oriented Sales Support Officer to join our dynamic sales team. You will play a critical role in supporting our sales team by providing administrative, logistical, and technical assistance, ensuring smooth operations and maximizing sales efficiency. This is a rewarding opportunity for a proactive individual who thrives in a fast-paced environment and enjoys working collaboratively.Responsibilities

• Provide administrative support to the sales team.
• Prepare sales presentations, proposals, and other sales materials.
• Process sales orders, track customer information, and maintain accurate sales records.
• Respond to customer inquiries promptly and professionally, providing excellent customer service.
• Assist with lead generation and qualification activities.
• Maintain a strong understanding of the company\'s products and services.
• Contribute to team projects and initiatives as needed.

Qualifications

• Strong administrative and organizational skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software is a plus.
• Ability to work independently and as part of a team.
• Excellent time management and prioritization skills.
• Diploma or equivalent required.

DBS Bank