Job Description

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopaedics, vision and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive and more personalized.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson MedTech is recruiting for an Inter-Regional Transport Excellence Operations, APAC based in Singapore.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world\'s most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world\'s most pressing health issues.

Main responsibilities:

A member of the Inter-Regional Transport Excellence (IRTE) operations team, the Senior Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

Key responsibilities:

• Manage door-door operational management for Johnson & Johnson inter-region transport lanes covering air, road and ocean, ensuring consistent product availability and highest levels of customer experience.
• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.
• Ability to present performance metrics and project charters/updates to various levels of management.
• Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.
• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.
• As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
• Partner with J&J Deliver Quality to ensure that transport operations is managed within the appropriate quality framework.
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
• Perform ad-hoc operational analytics to drive day to day business efficiencies.
• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.
• Provide support for event management in other geographical regions based on criticality of issues.
• Stakeholder support:

-Be SME for launches, projects, CIPs, customer service projects

-Support tenders led by Logistic Procurement partners

-Support service issues and drive to resolution

• Lane Implementation

-Support lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.)

-Establish SOP for lane implementation

• Leadership

-Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships

-Deliver: Empower people to act with speed, agility, accountability

-Shape: Challenge the status quo, lead and adapt to change

-Lead: Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams

• Minimum of a bachelor\'s degree is required with 2 to 4years\' experience.
• Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
• Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.
• MS Office proficiency.
• Working knowledge of analytics using Alteryx and Power BI are required.
• Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.
• Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.
• Ability to work in a matrix environment and work with different cultures.
• Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.
• Fluent in English, fluency in other languages is desirable.
• Integrity and Credo-based Actions.

At Johnson & Johnson, we\'re on a mission to change the trajectory of health for humanity. That starts by creating the world\'s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.

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