Job Description

The RM&C Controls organization plays an important role in the implementation of the Operational Risk Management Framework within RM&C. The team is responsible for supporting the execution of the CORE Framework (e.g. issue management, breach monitoring, control evaluation), maintenance of information in the CORE system, Control Committees and key control programs across RM&C. The team is aligned to both the RM&C organization and the Control Management Organization, to provide a strong and consistent control environment globally across the RM&C organization in line with the firmwide standards.



APAC CCOR Control Managers support the APAC Chief Compliance Officer and CCOR Senior Management team to manage global, regional & local control related agendas and to drive a risk mitigating culture within APAC CCOR organization. Our book of work includes but not limited to issue & action plan management, risk assessments & control evaluation for CCOR processes applicable to APAC, interactions with internal audits and provide advice to our stakeholders on control matters.

The successful candidate will be an Associate with a proven track record in any of the following areas: internal control, operational risk, compliance, internal audit, or equivalent function(s). The role will report to the APAC Risk Management & Compliance (RM&C) Control Management team lead in the region and locally into the CCOR control management team lead. The individual will work closely with our global CCOR Controls counterparts, APAC CCOR Function leads, LOB/Country Compliance officers and other partners in the region including Internal Audit, and Business / Location Control teams.

Key activities will include:

• Manage issue, action plan development and closure validation; provide assessment and ongoing tracking of issues workflow from end-to-end, from issue root cause analysis till action plans completion
• Facilitate control updates to management, including preparation of materials for global / regional governance and control forums or committees
• Execute periodic control evaluations; Perform analysis to help CCOR functions to identify key gaps in processes/controls and drive for solutions
• Support firmwide initiative to incorporate & maintain APAC legal entity level information into Control & Operational Risk Evaluation (CORE) system for CCOR processes with respective CCOR functions in the region
• Maintain strong partnerships with APAC CCOR functions, and regional / global control teams to support execution of other control related priorities and deliverables

Key Skills

The candidate must be a self-starter capable of executing multiple priorities in a fast paced, results driven and evolving environment. Additional qualifications include:

• 5+ years in financial services industry, with 2+ years of experience in Compliance, Operational Risk, Internal Controls, Audit, or equivalent;
• Demonstrate the ability to challenge the status quo and recommend solutions enhance operating processes and controls;
• Excellent written and verbal communication skills; Ability to articulate information concisely and interact comfortably with senior stakeholders;
• Excellent Excel and PowerPoint skills;
• Understanding of 3 Lines of Defense model & knowledge around various Compliance functions (e.g. Surveillance, Control Room, Licensing, Sanctions etc.) is highly preferred;
• Familiar with laws and regulations on banking & security businesses of APAC location(s) is desirable;
• Bachelors degree or equivalent.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Medical authorities agree that being vaccinated is the best way to protect yourself, loved ones, colleagues and communities from COVID-19. To protect the health and safety of our employees, and for workforce planning purposes in line with the Ministry of Manpower's guidance, only vaccinated employees are able to enter our offices. In light of this, in order for the successful candidate to be able to enter the office, they must be either fully vaccinated against COVID-19 (as defined by the Singapore Ministry of Health at the time of commencing employment) or be certified by a medical practitioner as being medically ineligible to be fully vaccinated.