Application Analyst And Support (loans Management & Payments)

Singapore, Singapore

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Responsibilities

Provide Level 2 support and be able to understand the application architecture and interface.
Analyze issue raised by users or reported by monitoring system.
Perform impact analysis and suggest workaround solution.
Follow-up and follow-through with vendor on the resolution until issue is permanently fixed.
Understand the job dependencies and recover the job if there is any job failure.
Be able to define and implement job automation
Support regular simulation of DR scenarios.
Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
Be able to conduct application capacity planning and perform performance tuning.
Be able to perform regular application review according to the technology security standard and follow up with necessary action plan to close the non-compliance item.

Qualifications

Requirements

Possess good knowledge on Payment applications (preferably to have working experience on SWIFTAlliance system)
Good interpersonal skills and capable to communicate with different work groups within internal IT, Business Units, Operations and external vendors

Technical skillsets

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