Job Description

Key Job Purpose

• Participate in the development and co-management of hemostasis strategies as well as to support the Sales and Marketing team in achieving the sales/ marketing target of Sysmex\'s haemostasis business unit annually.
• Provide technical assistance, troubleshooting, and training to existing & potential users of company products and to distribution channels in the region. To work closely with local team, corporate team, and representatives of distributors to expand business prospects. He/she will be expected to work with our customers in healthcare and research facilities.

ResponsibilitiesProduct Knowledge

• Responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• Keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• Conducts application and theoretical training for the representatives of the different distributors in the region.
• Provides end-user training, as and when necessary.
• Develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• Maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.
• After every business trip, to prepare and submits a trip report to supervisor and country area manager indicating the activities done, recommended action/s, person/s responsible, and other important information which management ought to know. Once prepared, to ensure that these recommended actions are disseminated to the people concerned for proper implementation. Outcome of the said action/s should be followed up.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% - 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:Interested applicants, kindly send your resume in MS WORD format to or please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as an Application Specialist?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

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