Job Description

Application Support Analyst ( Payment, Banking | Changi )

Responsibilities

Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region

Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System

Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis

Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request

Propose improvements for systems based on identified process gaps

Requirement

Diploma / Bachelor\xe2\x80\x99s degree in Computer Science or Information Technology

Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution

Possess hands-on experiences in supporting Payment systems

Experience in Enterprise Application support environmen t with interaction to multiple function (developer, infrastructure and service desk) and business users

Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices

Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows and LINUX services

For more information, please visit to www.gmprecruit.com and search for Job Reference: 22939
To find out more about this opportunity, please contact Ai Linh at
We regret that only shortlisted candidates will be notified.

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