Application Support Analyst
Singapore, Singapore
Job Description
Description
& Requirements
Responsibilities
- Support the maintenance and update of an existing pharmacy application.
- Support new enhancement go-live transition
- Support monitoring of compliance to security measures
- Solve routine problems that occur within applications
- Liaising with vendor and users on issues log and status
- Analyse application usage reports
- Monitor application performance, application logs
- Propose recommendations to improve application performance
- Document the application\'s technical architecture, issue resolutions and procedure
- At least a Bachelor\'s Degree or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology or equivalent.
- At least 2-3 years of relevant hands-on experience in system operation support
- Strong analytical and able to work independently.
- Result and customer oriented with multi-tasking capabilities.
- ITIL v3/v4 certification and strong service-oriented experience / background
- Knowledge and understanding of IT industry environment and business needs
- A strong team player, who communicates his/her ideas and gets along with others easily.
$6,000 - $6,500
Min Year of Experience
3
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Job Detail
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Job IdJD1372309
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$6000 - 6500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned