Application Support Engineer

Bendemeer, Singapore, Singapore

Job Description


Responsibilities

  • Provide timely and effective technical support for application-related incidents and service requests.
  • Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
  • Monitor application performance, identify bottlenecks, and implement performance enhancements.
  • Conduct root cause analysis for recurring issues and implement preventive measures.
  • Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
  • Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
  • Participate in application deployment and release management activities.
  • Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
Requirements
  • Strong technical knowledge and minimum 2 years relevant IT working experience in supporting enterprise-level Java applications.
  • Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
  • Experience with databases and SQL query language, preferably on Oracle or MySQL.
  • Experience in hosting platform include but not limited to Tomcat, JBoss, IBM WebSphere/WebLogic is a plus.
  • Familiarity with software development life cycle (SDLC) and ITIL principles.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration abilities.
  • Ability to work under pressure and prioritize tasks in a fast-paced environment.
  • Preferred Skillset: Java, Oracle Database, MySQL Database, Jira, Excel, Hosting Platform, include but not limited to, Tomcat, JBoss, IBM WebSphere/WebLogic)
Shortlisted candidate will be offered 1 Year Agency Contract employment.

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Job Detail

  • Job Id
    JD1366652
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bendemeer, Singapore, Singapore
  • Education
    Not mentioned