Job Description

Responsibilities:

• Responsible for production system integrity and production system readiness of systems under the Middleware team.
• Perform L2 support and troubleshooting for production incidents and critical system interface through Middleware system.
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
• Propose improvement for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Manage the scope, documentation, and execution of testing support request.

Requirements:

• Diploma / Degree in Computer Science or Information Technology
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Hands on experience in maintaining and supporting Middleware software such as MQ, Connect Direct and IBM ESB.
• Technical knowledge on Application hosted in both Windows and LINUX, able to perform folder / ID permissioning and check application services under Windows environment and LINUX OS.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.
• Possess collaborative team player working style with demonstration of presentable interpersonal skills.
• Able to communicate clearly both in verbal and in writing

Job Type: Contract
Contract length: 12 monthsSalary: $5,000.00 - $6,500.00 per monthSchedule:

• Monday to Friday