Application Support Specialist
SG, Singapore
Job Description
Key Responsibilities:
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Provide L1, L2 and L3 (If needed) support for software applications Troubleshoot and resolve application-related issues Monitor application performance and system alerts Document support procedures and issue resolutions Collaborate with development and infrastructure teams Assist in application testing and deployment Train end-users on application functionality Escalate unresolved issues to the appropriate teams Maintain knowledge base and support documentation Participate in on-call support rotation
Required Skills & Qualifications:
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Bachelor's degree in Computer Science, Information Technology, or related field 1+ years of experience in application support or IT helpdesk Strong problem-solving and analytical skills Excellent communication and interpersonal abilities Experience with SQL and database management Familiarity with ITSM tools like ServiceNow or Jira Ability to work independently and in a team Knowledge of scripting languages is a plus Understanding of the software development lifecycle * Customer-focused mindset
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Job Detail
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Job IdJD1593322
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned