Job Description

At Adecco, our purpose is to make the future work for everyone. If you are passionate and ready to take the next step in your career, come join us to make a dynamic difference for yourself.

At Adecco, our purpose is to make the future work for everyone. If you are passionate and ready to take the next step in your career, come join us to make a dynamic difference for yourself.

This is an Internal/In-house, 1-year full-time contract (convertible to permanent) career opportunity position with Adecco.

Working Location: Central Area, Orchard / Client\'s Premises

Job Responsibilities

Recruitment

• Pro-active and creative candidate sourcing
• Effective screening and assessment of candidates to contribute to full placement rate
• Coordinate interview logistics where appropriate
• Offer management

Client Management

• Periodic operational reviews with key stakeholders
• Relationship building with key stakeholders Associate Management
• Conducts induction / briefing / Onsite Coaching
• Tracking & Issuance of work tools e.g. uniforms & handsets
• Performance review and disciplinary matters
• Execute associate retention and welfare activities
• Respond and manage associate queries pertaining to employment

Operations Management

• Single contact point for promoters and retailers
• Better flow of communication and information update on specific channels (i.e. Promotions, new contact point-in-store, other ad-hoc information)
• Support manpower planning
• Manage deployment (roll call, standby activation)
• On-site field management
• Provide guidance and instructions to both Full-Timers and Part-Timers
• Ensure smooth running of roadshow / event operations and timely dissemination of work information
• Conduct site visits
• Perform on-site training as required
• First point of escalation and incident reporting for events
• Maintain effective communication with Client and channel partners / retailers
• Facilitate instant and accurate exchange and transfer of information with clients and associates
• Ensure compliance with SOPs
• Drives continuous improvement process
• Manage day-to-day Promoter matters and enquiries
• Reporting

o Gather and share market intelligence to support development of new services

o Drives field data collection

o Ensure compliance with company policies and legislative requirements

Job Requirements

• Degree/Diploma in any field of studies
• Good customer service and communication skills
• Experience in managing manpower operations an added advantage

Duncan Chew

EA License No: 91C2918

Adecco